Returns & Exchanges
At Sinfenazuk, we want you to be completely satisfied with your fashion choices. If your purchase isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Sinfenazuk account and visit the 'Order History' section to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is unworn and in its original condition.
- 3.Label and Ship
Print your prepaid shipping label from our portal, secure it to your package, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.